Privacy Policy
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Privacy Policy
1. Introduction
AgileTribe (together with its subsidiaries and international affiliates, hereinafter "AgileTribe," "us," "we," or "our" or "the Company") is committed to protecting and managing the personal data of individuals ("Personal Data") to function effectively and successfully for the benefit of our stakeholders, vendors, customers and community. We have implemented this Privacy Policy (hereinafter "Policy") to ensure your privacy is protected through lawful and appropriate means of handling Personal Data.
2. Scope and Purpose
This Policy describes how AgileTribe collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including but not limited to https://www.agiletribe.com. This Policy applies to all visitors, users, and others who access our services ("users", "you").
The purpose of this Policy is to:
- - Describe our data collection and usage practices
- - Explain how we protect your Personal Data
- - Inform you about your rights regarding your Personal Data
- - Outline our data security measures and transfer protocols
- - Establish clear guidelines for handling data subject requests
3. Types of Personal Data We Collect
We collect the following categories of Personal Data:
- A. Personal Identification Data
- - First name and last name
- - Job title and company
- - Digital signature
- - Profile pictures (when voluntarily provided)
- B. Contact Information
- - Email address
- - Phone number
- - Postal address
- - Country of residence
- C. Professional Information
- - Work experience
- - Educational qualifications
- - Professional certifications
- - Skills and expertise
- - Professional goals
- D. Technical Data
- - IP address
- - Browser type and version
- - Operating system
- - Device information
- - Login credentials
- - Usage data and analytics
- - Cookies and similar tracking technologies
- E. Educational Activity Data
- - Course progress and completion records
- - Assessment results
- - Project submissions
- - Learning preferences
- - Interaction with educational content
- - Performance metrics
- F. Payment Information
- - We do not store complete payment card details
- - Payment processing is handled by authorized third-party payment processors
- - We only retain limited payment data necessary for record-keeping
- G. Communications Data
- - Customer support interactions
- - Feedback and surveys
- - Forum posts and comments
- - Training session recordings (with prior notice)
4. How We Use Your Personal Data
We use your Personal Data for the following purposes:
- 1. Service Delivery
- - Providing access to our learning platform
- - Delivering course content and materials
- - Managing your educational progress
- - Issuing certificates and credentials
- 2. Account Management
- - Creating and maintaining your user account
- - Authentication and security
- - Providing technical support
- - Processing payments and refunds
- 3. Platform Improvement
- - Analyzing usage patterns
- - Improving user experience
- - Developing new features
- - Quality assurance
- 4. Communications
- - Sending essential service updates
- - Course-related notifications
- - Responding to your inquiries
- - Marketing communications (with consent)
5. Your Rights
Depending on your location, you may have the following rights regarding your Personal Data:
- - Right to access your Personal Data
- - Right to correct inaccurate data
- - Right to erase your data ("right to be forgotten")
- - Right to restrict processing
- - Right to data portability
- - Right to object to processing
- - Right to withdraw consent
- - Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact our Data Protection Officer at privacy@agiletribe.consulting
6. Data Security
We implement appropriate technical and organizational measures to protect your Personal Data, including:
- - Encryption of data in transit and at rest
- - Access controls and authentication
- - Regular security assessments
- - Employee training on data protection
- - Incident response procedures
- - Regular backup and recovery testing
7. Data Retention
We retain your Personal Data only for as long as necessary to:
- - Provide our services to you
- - Comply with legal obligations
- - Resolve disputes
- - Enforce our agreements
8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- - Posting the new Policy on our website
- - Sending an email to registered users
- - Displaying a notice in our platform
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email:
Phone: +91 76739 85500, +31 615368950
privacy@agiletribe.com
Address: AGILE TRIBE CONSULTING PRIVATE LIMITED,Flat No.117, Sri Maaruthi, Serilingampally, Hyderabad- 500019
Phone: +91 76739 85500, +31 615368950
Last Updated: December 10, 2024